Top Ten Fair Housing Complaints and How to Minimize Your Liability

July 13, 2022
01:00 PM ET | 12:00 PM CT
60 Mins
Doug Chasick
$199.00
$299.00
$299.00
$349.00
$299.00
$199.00
$299.00
$299.00
$199.00
$199.00
$299.00
$199.00

The current administration has made no secret of their commitment to enforcing the Fair Housing Act and has, in fact, expanded some protections without creating new protected classes or formally amending the definitions of some existing ones.

These changes, often in response to new judicial interpretations have led to increased oversight by HUD and DOJ. HUD has distributed tens of millions of dollars to Fair Housing advocacy groups who are actively engaged in a greater degree of scrutiny than we’ve seen in a while.
 
All of this means we must be on our game – and that includes looking at the “usual” fair housing issues with new eyes and making certain everyone who interacts with residents and prospects is trained and managed to ensure compliance! We’ll look at the ten most common Fair Housing faux pas and how to minimize the possibility of being named in a complaint or Federal lawsuit. Remember, most fair housing complaints are the result of ignorance, and the remedy is training!

Webinar Objectives
  • Review the three basic rules of fair housing compliance.
  • Review definitions of fair housing protected classes.
  • Share suggestions about policies, forms, workflows and language that will promote FHA compliance.
  • Suggestions for effective conversation scripts to minimize potential fair housing complaints related to these “Top Ten” issues.
  • Suggestions for compliance with the “Interactive Process” when a request for an accommodation is denied or an applicant is denied based on criminal background.
Webinar Highlights
  • COVID-19: Disability or Illness?
  • The Evolving Definition of “Sex” as a Protected Class
  • Disparate Impact Theory and Application
  • Disability Overview
  • Assistive Animals
  • Accommodations and Modifications
  • Criminal Background Checks
  • Source of Income Protected Class
  • Occupancy Standards and National Origin
  • The “Interactive Process”
Who Should Attend

On-site and multi-site Property Managers; Maintenance Professionals – including anyone who has contact with residents; Training and Development Professionals; and HR Professionals.

Doug Chasick

Doug Chasick

Doug Chasick, CPM®, CAPS, CAS, ADV. RAM, CLP, SLE, CDEI Doug Chasick, “That Fair Housing Guy”, and former President of The Fair Housing Institute, has more than 46 years of investment real estate experience, and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. Doug was awarded his Certified Property Manager designation in 1979 and was a member of the Institute of Real Estate Management National Faculty for eight years. He is a Senior Instructor member of the National Apartment Association Education Institute Faculty and leads...
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