Disability Deep Dive: Best Practices for Determining What is Reasonable for Accommodation and Modification Requests

December 11, 2024
60 Mins
Doug Chasick
December 11, 2024
60 Mins
Doug Chasick
$199.00
$299.00
$299.00
$349.00
$299.00
$199.00
$299.00
$199.00
$199.00
$299.00
$299.00
$199.00

All prices mentioned above are for single user access only. For multi-user access, kindly call us on (818) 584-2346 or email us at customersupport@skill-knowledge.com Live Chat

Are you prepared to handle disability-related accommodation requests in multifamily housing?

With over half of all fair housing complaints linked to disability discrimination, it’s crucial to understand the complexities involved. Many cases stem from misunderstandings, personal biases, or assumptions about the law — which can put you, as a housing professional, at risk.

In this session by Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, we’ll tackle pressing questions like:

  • What really makes an accommodation or modification “reasonable”?
  • How do you assess a request effectively, and what alternatives are considered acceptable?
  • What information can you legally gather to evaluate a request?

Gain insights into HUD, DOJ, and court expectations and discover best practices for meeting your responsibilities while minimizing risks. Even if you follow all the guidelines, can you still face complaints or lawsuits? Join us to explore the answers and navigate this challenging landscape with confidence!

Webinar Objectives
  • Review overall fair housing protections afforded to people with a disability.
  • Review the definitions and practical application of the elements of fair housing compliance for persons with a disability.
  • Learn the best practices regarding intake, analysis and disposition of requests for accommodations and modifications.
  • Clarify the application of the “reasonable” standard for analyzing requests.
  • Learn what questions you may and may not ask and when to require documentation.
  • Review the elements of the “Interactive Process.”
Webinar Highlights
  • Protections for disabled persons
  • Workflow for intake, analysis, and disposition of requests
  • Accommodations and modifications
  • What is reasonable?
  • What is a reasonable alternative?
  • Appropriate questions
  • When can verification be required?
  • Response time in the post-COVID world
  • What is an Interactive Process and when is it used?
  • Summary of best practices
Who Should Attend

All on-site and multi-site personnel including Regional/Area Managers, Community Managers, Maintenance Managers, Service Professionals, Training and HR Professionals.

Event Registration

December 11, 2024
60 Mins
Doug Chasick
$199.00
$299.00
$299.00
$349.00
$299.00
$199.00
$299.00
$199.00
$199.00
$299.00
$299.00
$199.00

All prices mentioned above are for single user access only. For multi-user access, kindly call us on (818) 584-2346 or email us at customersupport@skill-knowledge.com Live Chat

Doug Chasick

Doug Chasick

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 46 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments. Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM &...
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